Refund Policy

We stand behind the quality of our products and guarantee your satisfaction.

100% SATISFACTION GUARANTEE :

That’s right. Every first purchase of any Amaltas Multiventures product is backed by our unconditional 30-day money-back guarantee. Which means if, for whatever reason, after you've tried any of our products, you find that you're not completely delighted, simply return the unused (or used) bottle(s) to us at Amaltas Multiventures Pvt. Ltd., along with your original receipt within 30 days of your purchase for a refund of the entire purchase price. No questions asked. That means there's no risk to you, whatsoever, for trying any Amaltas Multiventures product!

The following conditions apply

  • The product should reach us within 30 days of your purchase date.
  • Kindly ensure that more than 75% of the product is unused for the same to be returned.
  • Any postage cost that occurs for shipping the product back to us cannot be refunded. Shipping and handling charges are non-refundable.
  • Any product under any Discount, Special scheme, Free gift, Sample or stated as non-returnable will not be eligible for refund.
  • Amaltas Multiventures reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Buy Back Policy

The company will buy back as per its buy back policy to the distributor who is resigning from the distributorship and returning any goods provided that the products are in good condition, useable, resalable, restock able, unopened, unaltered and the shelf life of the goods have not expired. The product invoice should be within 30 days from the date of purchase. After approval, the amount refunded will be equal to distributor cost of the product being returned, less total bonus paid out by the company on the original purchase and less 10% service charges. The distributors are requested to buy products that they can reasonably sell within 30 days period.

The following conditions apply

  • That the first party agrees to allow the cooling off period of 30 days from the date of purchase/signing of Contract in order to cancel the agreement and to receive refund for goods or services purchased according to the buyback policy of the company.
  • The First party agrees to allow buyback / exchange of goods within 30 days of purchase of product as per the refund policies of the company.

Exchange Policy

All products are checked for quality before dispatch. While we use our best efforts to ensure that the product is delivered to you in perfect condition, the product may get damaged in the delivery process as a rare case. Should this happen, please return the damaged or wrong product by simply following our Return Procedures.

We do offer exchanges only if you received a damaged, defective, or incorrect product. We will arrange to re-send the product in the same form of shipping method originally used without extra delivery charge. If you have returned a damaged, defective, or incorrect product to us, the return shipping fee will also be refunded to you.

Only in case the product is sold out, we'll refund the value of product to the same account holder by Cheque (payable at par).

Cancellation Of Order Before Dispatch

The customer can cancel the order anytime before dispatch of the product/shipment. The customer will be refunded the full amount.